Since 2012 we have been regularly asking our clients for feedback following our meetings with them. The quotes below provide just a small sample of the testimonials we have received.
Please click here for detailed analysis of this feedback since November 2012.
Mr & Mrs G - April 2024
“We are very pleased with the support and advice we have received. Very professional and personable and that includes the excellent staff. We are very glad we decided on a small personal team rather than the the glossy brochure people where you are just a number and your individual circumstances are not as well considered. . We would totally recommend.”
Mr GH - April 2024
“At our most recent meeting Graham navigated me through some complex and difficult taxation issues relating to my pension benefits. After further work with Adam, Graham has come back to me with a plan to crystallise some of these benefits in the most tax efficient way. This will save me a significant chunk of money that I could never have released without professional advice of the highest order.”
Mr & Mrs T - April 2024
“Happy with the service and found the meeting very helpful and reassuring”
Ms MB - April 2024
“I believe at Clearwater you will always be confident of a clear understanding of your needs and obtain the best possible advice in a sensible and friendly way”
Mr & Mrs T - March 2024
“Excellent understanding of our personal requirements, supported with good sound knowledge of the marketplace results in excellent service”
Mr DL - March 2024
“We have been using Graham's services for over ten years now. Throughout he and his team have always provided clear guidance and explained our options in simple and easy-to-understand formats. Any actions requested are carried out professionally and we are kept informed of developments.
It is safe to say that we are very happy with the advice and support we have received”
Ms JFC - November 2023
“Thank you Clearwater”
Mr MR - May 2023
“Graham is very dilligent in understanding your personal situation and giving advice appropriately. Both Adam and Kim are very helpful and are very quick to respond to any enquiries or requests. I feel very confident that I am getting the right financial advice and can rest easy knowing that I am in good hands. Service is excellent , thank you”
Mr CB - april 2023
“Clearwater uses platforms to provide a wide investment spectrum that is under constant review by them. The team is very helpful and the meetings with Graham Ponting are always interesting and a valuable chance to review ones financial strategy with an expert well versed in the problems of retirement”
mr pp - march 2023
“Excellent service, great admin back up, high quality advice and good listening skills”
Mr & mrs t - March 2023
“Friendly, reliable service and advice - can't fault it and would highly recommend Graham and his team. Feedback through the meetings is useful and reassuring to us. Keep up the good work!”
Mr DL - March 2023
“We have been clients for 10 years now. The level of service has been consistently high and we are happy with the way our pension fund is being managed. The level of information provided - both through specific face-to-face meetings and via more general emails - keeps us up to date and reassured at the same time.
We have no hesitation in recommending Clearwater Wealth Management.”
Mr & Mrs T - December 2022
“The service, depth of knowledge and the one-to-one meetings are excellent and well executed”
MR CH - december 2022
“We remain happy with the service that Graham and his team offer to us. Quite complicated matters are explained clearly and we have a full understanding of our financial position.”
Mr NB - december 2022
“I have always found Clearwater to offer a friendly and well-informed financial service. Being a Clearwater client provides me with sound and professional financial advice, purveyed in a friendly manner, allowing me to rest assured that my investments are being well managed.”
Mr DS - December 2022
“We have complete confidence in Graham and in the reassurance that he gives us from time to time in emails and annually in a face to face meeting. That in itself is beyond price (almost!). Thanks to all”
Ms SC - November 2022
“Graham and his team have the balance of knowledge, professionalism and friendly approach just right. I've been a client of theirs for a number of years and would not hesitate to recommend them. Always feel reassured when discussing my finances with Graham.”
Mr DL - June 2022
“Knowledgeable, good communication and trustworthy”
Ms J FC - June 2022
“Efficient as always!”
Mr & Mrs T - February 2022
“The service is always timely responding to our questions and queries in a very timely manner. understanding the clients future needs and providing the right advice is always very important and we feel Graham really understands our circumstances very well. We are very happy with the service.
Clearwater are always very detailed in their analysis of your financial situation and investments. More importantly understanding your plans and aspirations for the future is so important by offering advice on how to plan your future. A very professional IFA that we would highly recommend”
Mr P P - february 2022
“Graham has a vast reservoir of knowledge which he expresses in clear laymanish language. He has a first rate back up team so that Clearwater provides unbeatable service”
Mr D L - February 2022
“We have been with Graham for 10 years now and continue to be very happy with the service he and his team provide us. We are always pleased with the review meetings and come away reassured that our finances are being managed well and are in good hands.”
Ms K W - February 2022
“Investments fully tailored to individuals needs. A safe, friendly and accessible pair of hands to look after all your finances”
Mr & Mrs H - November 2021
“We are very happy with the service given and the clarity of advice”
Mrs C T - Novermber 2021
“Having been introduced to Clearwater Wealth management a couple of years ago, I have no reservations to recommend them myself. From the initial introduction, to the regular review meetings & update emails, the service is always friendly, professional & the advise is always clear. I am entirely confident & happy with the experience Clearwater Wealth management regularly offer!”
mr & mrs J - october 2021
“Incredibly happy with the service Graham and his team provide. Thank you”
Mr & Mrs S - October 2021
“We are more than happy to rely on the friendly, informative, responsive and generally excellently reassuring service we receive from Graham and his team, thank you all. We don't hesitate to recommend Graham to others who may be interested, although many of our friends are already on your books!”
MS TS - September 2021
“I wouldn't hesitate to recommend the service at Clearwater. Over the years the team has been nothing short of friendly, attentive and capable.”
Mr PW - July 2021
“Never had doubt that I am receiving a fantastic service. Worth every penny. Very Very Professional.”
mr gh - June 2021
“Graham uses his extensive knowledge and comprehensive network to very good effect. He is able to cover the full spectrum of my financial planning needs. Adam is a first class administrator and provides excellent day to day support”
Brian Collins - Founder and former Senior Partner B P Collins LLP
March 2021
“I am very happy with the advice and personal service Graham Ponting and his colleagues provide, and I have no hesitation in recommending them to others.”
Mr JR - March 2021
“Clearwater is an exceptionally professional company that places the importance, satisfaction and financial safety of its clients at the centre of its business. Clearwater staff are its success. Graham Ponting and his staff are professional, expert and impeccable in the provision of their services to their clients.”
Mr & Mrs L- january 2021
“We have been with Clearwater now for nearly 9 years. Graham and the Clearwater Team have always provided clear, concise guidance on our finances helping us to move into retirement in a stress-free way”
Mr JO - december 2020
“An extremely friendly and professional team whose excellent advice gives us the confidence and peace of mind to enjoy our wealth. Excellent service from everyone at Clearwater....much appreciated!”
Ms SC - October 2020
“Highly recommend Clearwater for their transparency when dealing with my finances. Graham listens, evaluates and delivers a comprehensive strategy tailored to my individual situation. Always made to feel welcome and at ease in meetings with their friendly professionalism.
Very happy with the service and straightforward approach. Graham is always well prepared for meetings, listens carefully and is able to address any concerns I may have.”
Mr & Mrs T - OCTOBER 2020
“Graham was able to answer all our questions and we now feel clearer about our future plans.”
Mrs CR - October 2020
“Quite happy with the way things are thank you. I love Graham's confidence and passion!”
MRS SM - september 2020
“My advisor Graham Ponting has a record of dealing with the 2008 bull market. He now has a huge amount of experience with the Covid-19 crash. Clearwater Wealth shine in good and bad markets I am grateful for their dedication to me as a client and to my dependents who will eventually benefit from my choice of advisors.”
Mr & Mrs B - August 2020
“We very much value the clear and helpful advice we get from Graham at Clearwater”
Mr JE - March 2020
“I've been a client of Clearwater for over 20 years now and am really pleased that I made the transition. It has provided excellent results and a means to have control of my pension without having to enter into complicated scenarios on my own.
MS CD & Mr SB - February 2020
“We just wanted to thank you so much for your help yesterday. It was so useful to us. We really had no idea what we should/could be doing and you explained everything in a way that made it all much simpler to understand.”
Mr MC - February 2020
“Whilst being very professional and knowledgeable Clearwater provide an excellent service in a friendly and reassuring manner”
Mr MT - February 2020
“I am always extremely impressed with the service given by Graham and the team. Being able to understand your current portfolio and then to look at potential future scenarios gives you the comfort of being in complete control of your finances. This is a huge advantage as it enables you to make the right lifestyle choices for the future”
Mr BC - February 2020
“Very happy. I have no hesitation in recommending Clearwater. I am particularly happy that my wife now understands how my pension arrangements work and knows who to turn to for friendly advice if I die before her, or am unable to manage my own affairs.”
Mr DL - December 2019
“Graham and his team provide a first class service. We are always reassured by Graham's friendly and welcoming approach. The analytical tools he uses provide a clear, concise and unambiguous assessment of our financial position. From this it is clear to see the options that face us and for us to make decisions accordingly. The meeting was very helpful in confirming our current financial position and the outlook. The addition of the assumptions statement and virtual risk statement at this meeting was also very helpful in terms of looking at how the portfolio might perform.”
Mr RH - december 2019
“A professional and reassuring service, a complex subject made understandable”
Mrs AH - december 2019
“Graham always explains everything very clearly and we always feel well informed about the decisions we are making”
Ms MI - November 2019
“Thank you for a wonderful service and making me feel comfortable and secure”
Mr NB - November 2019
“I cannot fault Clearwater on any of the aspects that I was asked to appraise in this survey. Furthermore, I’m confident that straight 5s will not be the cause of any complacency. Keep up the good work!”
Mr W - october 2019
“Very happy with a very professional personal service which I would very much recommend.”
Mr CH - October 2019
“We are happy to recommend Graham and his team. The information is presented very clearly in a way that we understand”
Mr S - october 2019
“Very happy to recommend to all - you have been and are an amazing adviser! Thanks for that!”
Mr & Mrs S - October 2019
“Throughout our 10-year association with Clearwater, we have never failed to be impressed by the care, interest, knowledge, advice and genuine interest shown by Graham and his team. On this visit, we were really pleased to learn some IHT issues that might otherwise have cost substantial sums - thanks, Graham, for the added value.”
Ms Ae - October 2019
“Always understanding of personal circumstances & concerns - & ready to advise appropriately.
Thank you Clearwater!”
Ms LS - September 2019
“Thank you for the information which I find interesting and helpful. We have recommended you to many of our friends, for the service you give and the kind attention to your clients, and would continue to do so.”
Mr CB - August 2019
“Good advice is very important during retirement and I have found Clearwater very helpful both in direct financial advice, and in related decisions for enjoying ones retirement”
Mr IJ - August 2019
“I really cannot fault the service and advice I have received over many years and continue to receive from Graham and his staff at Clearwater. I will have no hesitation in recommending Clearwater.”
Mr & MRS A - July 2019
“Great service and good performance”
Mr MT - May 2019
“Excellent professional service with full understanding of our personal needs with quick repose to questions and fully prepared for the annual review”
Mr MC - March 2019
“Financial planning against an ever changing landscape of rules and regulations can get complicated but Clearwater provide tailored advice and guidance in a simple and friendly manner.”
Mr PP - November 2018
“Very professional highly knowledgeable advice with first class service and back up team”
Mrs JF-C - October 2018
“I always value the advice and support I get from Clearwater - I know I am in good hands and they are with me every step of the way in any decision making.”
Mr PW - October 2018
“Very happy with the services provided and have every confidence in Clearwater and the team. Very Professional and feel Clearwater are taking real interest in my financial future. 100/100.”
Mrs AE - August 2018
“I continue to feel utterly confident in the advice & help I receive. Thank you!”
MRS JA - June 2018
"The level of personal service continues to be exceptional with real understanding of individual needs, concerns and circumstances. And responsiveness to questions is quick and clear."
Mrs CT - May 2018
"Helpful service and prompt response to queries, as always"
Mr MIC - March 2018
"Friendly and professional advice. Would recommend this service to all my friends."
Mr RG - March 2018
"We have been clients of Graham for more decades than we care to remember. We could not have done any better."
Ms KW - January 2018
"Great friendly professional and well informed service all round. I feel that I’m in safe hands"
Mr & MRS L - January 2018
"We have been with Clearwater for nearly 6 years. In that time we have always received clear and straightforward advice regarding our finances and the options to consider in order to use our savings and investments to best effect."
Mr RH & Mrs AH - November 2017
"Graham provides clear, calm and objective advice which we value greatly"
MS JF-C - October 2017
"As you can see I am a satisfied customer - my previous testimonial stands!"
Ms CD - October 2017
"All brilliant, thank you. Very personal service"
Mrs JA - July 2017
"Exemplary personal service. Real care and attention given to individual needs and circumstances."
Mr DW - June 2017
"Clear and friendly advice from a real expert who always puts the client first."
Mr RS - June 2017
"In my experience Clearwater are a business you can trust who are focused on providing a helpful and friendly service. I have known Graham Ponting at least 20 years and have never had reason to doubt his integrity."
MR MA - June 2017
"Clearwater continue to provide us with high quality and clear and professional support and help with important parts of our financial affairs."
Mr DL - May 2017
"The service offered by Clearwater is exemplary. In other words it is worthy of imitation. I have no hesitation in recommending them for providing an above average service."
Mrs AM - April 2017
"Working with Graham has been invaluable in helping us understand our financial position and the options available to us."
Mrs WS - March 2017
"Since our engagement with Clearwater our experience has been clearly laid out in terms of investment opportunities. Advice has been forthcoming which has, in our opinion, met our financial targets and expectations. We would highly recommend Clearwater to any potential investor due to the care and diligence applied regarding our personal and financial situations."
Mr DS - January 2017
"Graham Ponting and his team have an unusual ability, knowledge, understanding and experience such that we as clients have complete confidence in his advice and ability to understand our financial and lifestyle requirements. Long may he not retire!"
Mr DL - December 2016
"We have been with Clearwater some 4 years. We were attracted by the very clear, straightforward and friendly approach Graham takes to analysing and presenting our financial information. He has helped us to develop our plans for the future and to feel secure in pursuing these goals. We have no hesitation in recommending Graham and his team."
Mrs JR - December 2016
"Thank you Graham and your team for the work you do to guide and support us. It really does make a difference, which is much valued."
Mrs CT - October 2016
"We find the meetings extremely helpful and find the IT and visual presentations are useful - makes it easy to grasp the info. Graham quickly understood our personal circumstances and tailored his advice accordingly. He is well informed and when he doesn't immediately know the answer to a query he says so and always double checks, which is reassuring."
Mr MR - October 2016
"Clearwater have always been very careful in listening to my plans for retirement, explain things clearly in an un-pressured environment. I find them very honest, trustworthy and value their experience."
Ms JF-C - September 2016
"I have known Graham for many years and can thoroughly recommend him, he can explain and demystify complex topics in a way that makes it easy to understand and make decisions."
Mr DL - May 2016
"You cover the salient points and as a result we consider the service to be excellent. We have been clients of Clearwater for 10 years and can confirm that we are very happy with the complete service, the level of communication needs a special mention."
